Shipping
& Returns.

Shipping

Orders ship within 1–3 business days. This is our processing time before dispatch; carrier transit time is additional.

We ship within the United States.

• Standard shipping: $8 on orders below $70.
• Free standard shipping on orders of $70 or more.
• Express shipping: $15.

Express is the shipping service selected and does not shorten our 1–3 business day processing time. Final shipping charges and any applicable taxes are shown by Shopify at checkout.

Tucson pickup

Local pickup is by appointment. Email Onthesetpub@gmail.com to arrange a time and meeting location. Please wait for confirmation before traveling. The meeting location is shared privately by email.

Returns & exchanges

All sales are final. On The Set does not accept returns or exchanges.

For questions or issues with your order, contact Onthesetpub@gmail.com.

Email updates & privacy

When you join the OTS email list, we save your email address, signup time, and your consent to receive marketing emails. On The Set uses this information for artist updates, music releases, and label news. Joining is optional and is separate from making a purchase.

Your signup is stored privately and is accessible to authorized OTS label editors. OTS can export the list to an email service for campaigns. We do not sell your email address. You can unsubscribe here or contact Onthesetpub@gmail.com to request removal or ask about your information. An unsubscribe record is retained to keep you out of future subscriber exports. If you received an email, you can also use its unsubscribe link.